Quality CraftsmanshipBella Vintaj Jewelry is handcrafted in the USA with the finest materials; artisan finished natural brass, a pure metal that is nickel and lead free, Swarovski Crystal, Czech Republic glass, and fresh water pearls. We guarantee all items to be free from manufacturer’s defect. Due to the handmade nature of our jewelry, variations in length may occur.
"Love Worn" FinishWe have taken great care to emulate the natural occurrence of patina and shine throughout time. As you wear your Bella Vintaj Jewelry, it will begin to take on an appearance unique to you! This change is intentional and enhances the character of your jewelry. These “love worn values” vary from the luster of antique bronze to the brilliance of rose gold depending on how often you wear it.
Caring for your Bella Vintaj JewelryAll that is necessary to clean your Bella Vintaj jewelry is a damp cloth with mild soap and water. Because our metals are in a natural state, exposing your jewelry to chemicals such as chlorine, salt water, sunscreen, bleaches, or harsh cleansers can cause a change in crystal coloring or metal oxidation.
Returns & ExchangesAll sales are final. There are no cash returns. Exchanges may be made in the case of manufacturer’s defects, company error, or item not received as expected. In this event, firstname.lastname@example.org must be notified within 10 business days of receipt. Product must be in new condition, unworn, and in the original packaging. We reserve the right to refuse returns on items that have been worn or altered in any way. ALL exchanges or returns are handled through Bella Vintaj Customer Care, NOT the individual Bella Representative and must be accompanied by our Return Authorization form.
Order ProcessingOrders will normally be shipped within (10) business days of the social closing date. Due to the handmade nature of our jewelry, longer ship times may occur.
Debit/Credit Card ProceduresCardholder acknowledges that his/her debit/credit card will be charged prior to actual shipment date of the items purchased. If an item is out of stock, you will be notified via email of the expected arrival date.
Order CancellationsYou may cancel an order without any penalty or obligation, through your Bella Representative, before the social is closed and processed. Once the social is submitted for fulfillment, orders cannot be cancelled. To see if your order is eligible for cancellation, please contact your Bella Representative.
We will repair or replace any item that is damaged by normal wear and tear or accidental breakage. Our policy excludes items that are lost, damaged by obvious detrimental use, or have been altered in any way. Changes in the appearance of the metal color and or finish are part of the nature of the jewelry and are not considered “damage.” Broken Items must be returned for evaluation. All available parts and pieces must be included to ensure proper consideration.